Q: I have a brand new vehicle that has been involved in accident. Can it look like new again?
A: Yes. Sofia Collision employs state of art process which enables us to accurately match your vehicle's finish.
Q: Do you provide a loaner vehicle?
A: In many situations, the insurance company will furnish a rental car. We would be happy to arrange a loaner vehicle for you if your insurance does not provide for it.
Q: How long will it take to repair my vehicle?
A: Vehicle repair time is determined by the complexity of the damages. Sofia Collision will make the repair in a timely manner without compromising quality standards for the sake of time. We also have a state of art Repair Tracking System which allows you to track the repair of your vehicle online - be sure to check it out here.
Q: How can I pay for the repairs?
A: We accept insurance checks, money orders, Visa, MasterCard, and cash.
Q: How do I know when my car will be ready?
A:When you schedule your repair, we will give you a tentative completion date. You will also be able to login to your account through our automated tracking system and get more accurate information as to the completion date and progress of the repairs. |
